A new year like any fresh start is a time to reflect, consider, refine and improve. 2021 was an interesting year on every level, unprecedented in so many ways, not least the chronic under-supply in the property market. Great for sellers but deeply frustrating for buyers, keen to move but with competition and low supply working against them. Over the Christmas period I've reflected on the extraordinary business year I've had and have been busy planning the year ahead. During t